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About the role
- Executive Director providing leadership for integrated delivery of social programs in Alberta. Ensuring compliance, operational excellence, and continuous improvement across Alberta's social safety net.
Responsibilities
- Provides strategic leadership and executive oversight for integrated delivery of social programs and Government of Alberta services
- Directs operational excellence across service delivery streams including contact centres and health benefit administration
- Plays a key strategic leadership role ensuring compliance with legislative frameworks
- Drives continuous improvement initiatives enhancing client experience and operational efficiency
- Champions the common service delivery approach and identifies opportunities to advance branch mandates
Requirements
- Considerable senior management experience in public sector or complex business environment
- Deep experience in financial and human resource planning, accountability, and outcome measurement
- Understanding of citizen-centered service delivery models
- Demonstrated experience in business process re-engineering and change management
- Knowledge of government decision making and strategic directions
- Familiarity with social programs and program delivery is an asset
- A related degree is preferred
Benefits
- Links and information on what the GoA has to offer: Compensation Overview – https://researchapscareers.alberta.ca
- Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
- Pension plans: Management Employees Pension Plan (MEPP) – https://www.mepp.ca
- Leadership and mentorship programs
- Professional learning and development
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