Account Manager developing and maintaining long - term relationships with merchant partners for a fraud detection company. Proactively identify new client opportunities and communicate solutions effectively.
About the role
- Account Manager at Heartland Coca-Cola responsible for customer accounts management. Selling and ordering products, ensuring customer satisfaction with merchandising duties.
Responsibilities
- The Account Manager is responsible for selling and ordering product for customer accounts
- Serves as the frontline liaison and ensures customer satisfaction is achieved
- This role is responsible for rotating company product by date, both out in the market and in inventory
- Aids the merchandising team by keeping products stocked and available onsite
- Orders product at accounts on an assigned sales route
- Utilizes technology for order processing and inventory and other applications pertinent to the success of the job
- Executes and sells big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met
- Builds, changes, and removes product displays and POS (Point of Sale)
- Ensures proper pricing
- Cleans product space and secures damaged or defective product
- Repack product when/where possible
- Transports, replaces, and maintains POS advertising as appropriate for the account
- Communicates account activities with the customer to ensure quality and timely service
- Works with and collaborates internally with merchandisers and drivers; maintains communication about goals, projects, and day-to-day needs of accounts
- Ensures consistent adherence to merchandising and customer service standards
- Stocks and merchandises products in the allocated beverage section including coolers, racks, and secondary displays
- Maintains end to end ownership of the account through appropriate action and/or communication
Requirements
- High School Diploma or GED is required
- Bachelor’s degree preferred
- Minimum of two years of work experience required
- Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred
- Basic computer application and technology skills required
- Valid Driver's License
- current vehicle liability insurance
- driving record within policy guidelines including no major violations within the last three years
- Proof of insurance covering business use is required at time of hire
- Must be open to flexible schedule; may be required to work some holidays to meet customer demands
- Physical Requirements Field work intensive
- Daily and weekly travel to local accounts and prospect sites
- Lifting occasionally up to 50 lbs or less
- Ability to professionally represent employer at the customer location required
Benefits
- medical, dental, and vision insurance
- life insurance
- 401(k)
- paid time off
- wellness programs
- tuition reimbursement
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