Hybrid Junior Credit and Collections Analyst – Affirmative Action for Black or Brown Candidates

Posted 11 minutes ago

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About the role

  • Monitor the status of integrations between the collections platform and external channels. Identify any failures, contact support and follow up until resolved.
  • Triage and handle tickets via ServiceNow and Dynamics.
  • Analyze behaviors in the collections system and in academic/financial systems.
  • Perform ad-hoc portfolio distributions.
  • Monitor import and export of negative-listing files in the collections system and with Serasa and Boa Vista.
  • Verify that upload and negative-listing files comply with specifications and that SFTP postings are occurring normally.
  • Maintain suppression/inhibition lists for actions.
  • Propose improvements and automations; specify requirements, validate deliveries, and manage implementation with internal stakeholders.
  • Interact with internal teams in Operations, Strategy and Technology.
  • Interact with vendors and internal and external clients.
  • Use Excel (intermediate level) to prepare reports and financial analyses.
  • Work in a team to ensure the efficiency of credit and collections processes.

Requirements

  • Degree in Business Administration, Economics or related fields.
  • Prior experience in credit analysis and collections.
  • Proficiency in Excel.
  • Proactivity and negotiation skills.
  • Excellent communication and teamwork skills.
  • Resilience and results orientation.
  • Advantage: knowledge of databases (SQL and PLSQL).

Benefits

  • Profit sharing: celebrating results is part of Cogna’s way.
  • Meal or grocery allowance: provided on a flexible benefits card.
  • Medical insurance: a comprehensive health plan with dependent coverage and cost-sharing.
  • Dental care: available to keep your smile healthy.
  • Tuition scholarships for undergraduate and graduate programs: access to our educational units for you and your dependents (spouse and children).
  • Birthday day off: choose a day to relax and celebrate.
  • SESC partnership: access to programs that enhance quality of life.
  • Univers pharmacy partnership: discounts on a variety of medications.
  • Corporate university: a range of free learning paths and courses at our corporate university to help you keep growing with us.
  • Discounts on books: purchase top titles from our publishers at a reduced price.
  • Wellhub (Gympass): resources to help you stay active in your daily life.
  • Ninho program: dedicated support for families expecting a new baby.
  • Valoriza - Internal Recruitment Program: accelerate your career through internal opportunities.

Job title

Junior Credit and Collections Analyst – Affirmative Action for Black or Brown Candidates

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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