Employee Relations Specialist within the Global HR Delivery Team handling workplace issues and ensuring compliance. Working closely with cross - functional teams in the US.
About the role
- Coca-Cola FEMSA hiring HR Analyst focused on admission processes and benefits management. Engage in legal compliance and support local HR units effectively.
Responsibilities
- Work on admissions processes and benefits management, ensuring legal compliance, data quality, operational efficiency, and support to local HR units, contributing to the excellence of services provided by the SSC.
- Manage the onboarding process for new employees, from request through integration.
- Collect, review and validate candidate documents, ensuring compliance with legislation and internal policies.
- Register employees in internal systems.
- Track outstanding documentation and follow up on regularization with candidates and business units.
- Prepare and organize documents for hiring processes and onboarding activities.
- Perform monthly reconciliations of corporate benefits.
- Import, validate and reconcile transactions in third-party systems (e.g., payroll-deductible loans, pharmacy programs, health and wellness programs).
- Execute blocks, unblocks and registration adjustments according to each benefit’s rules.
- Monitor transactions and parameter settings in portals and systems related to benefits.
- Ensure correct reporting of admissions and benefits information to e-Social.
- Generate, transmit, analyze and validate mandatory events, acting to correct inconsistencies.
- Import and validate payroll entries related to benefits and admissions.
- Interpret, analyze and respond to inquiries/tickets from the SSC Local HR, Labor and other internal areas.
- Provide support to local teams on questions, processes and related activities.
- Manage tickets via the IT system, keeping records and controls up to date.
- Prepare KPIs and performance reports for the area.
- Develop and maintain control spreadsheets.
- Identify process improvement opportunities and support automation initiatives.
Requirements
- Education: Bachelor’s degree in Business Administration, Human Resources, Accounting or related fields.
- Previous experience in Shared Services Centers (SSC) or Personnel Administration / Benefits areas.
- Experience managing insured and non-insured benefits.
- Experience with ticketing tools (e.g., ServiceNow).
- Knowledge of SAP (benefits setup/registration).
- MS Office (especially intermediate/advanced Excel).
- Knowledge of labor legislation and collective bargaining agreements applicable to benefits.
Benefits
- Performance-based bonus (PPR)
- On-site gym
- Birthday day off
- Health insurance
- Optional dental plan (employee-paid, enrollment-based)
- Group life insurance
- On-site cafeteria / meal allowance
- Food allowance
- Employee purchase program at discounted prices per current price list
- Pharmacy credit with payroll deduction
- Credit union
- School kit: provided at the start of the school year for dependents
- Birthday kit
- Christmas kit
- Toy program: delivered in October for dependents.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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