Hybrid Crisis Care Training Facilitator

at CMHA BC

• Job title: Crisis Care Training Facilitator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$42 - CA$53 per hour
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Vancouver, Canada

About the role

• Crisis Care Training Facilitator delivering crisis care education to contracted service providers. Facilitating training, developing curriculum, and engaging community partners in BC.

Responsibilities

• Deliver crisis care education to contracted service providers, including intensive provincial training curriculum for Crisis Response, Community Led (CRCL).
• Facilitate CRCL training to all CRCL agencies in BC.
• Facilitate other crisis care workshops and training, as needed.
• Conduct needs-based assessments and create and deliver on a multi-year training plan.
• Develop and maintain a provincial standard for crisis care training.
• Assist in the creation of intensive crisis care specific curriculum course content and materials.
• Participate in committees and working groups.
• Report and provide recommendations to CMHA BC senior leadership, community agencies and partners on training and training content.
• Develop project reports, briefing notes, and status updates.
• Ensure proper use of mechanisms that evaluate and track effectiveness of training courses.
• Engage with community and provincial partners to support training needs of crisis care services.
• Participate in crisis care strategic planning, policy and program evaluation, and issues management.
• Liaise with crisis care service providers to assess training needs and gaps.
• Consult with new CRCL communities around specific training needs.

Requirements

• A bachelor’s degree, preferably related to mental health and substance use, social work, child and youth care or a similarly relevant discipline.
• A minimum 2-3 years' experience in facilitation and/or public speaking.
• A minimum of 2-3 years' experience in curriculum development and delivery.
• A minimum of 2-3 years' experience in the mental health and substance use service sector.
• A minimum of 1-2 years of experience with project management or components of project.
• Frontline experience with suicide prevention and crisis intervention work is an asset.
• Lived experience navigating the mental health system through self or loved ones may be beneficial.
• Knowledge of mental health, substance use, harm reduction, and crisis care systems in BC.
• Excellent interpersonal, written and verbal communication skills.
• Comfort and experience with public speaking and group facilitation.
• Ability to work collaboratively and effectively with diverse communities and stakeholders.
• Knowledge and agility to use Office 365 tools and cloud-based management software tools.
• Knowledge of reconciliation, decolonization, and equity principles as they relate to health.
• Knowledge of harm reduction approaches to address substance use issues.
• Strong project management, time management and organization skills, demonstrating the capacity to juggle multiple demands with varying deadlines.
• Ability to work collaboratively and effectively with diverse communities and partners.
• Ability and confidence to work in a self-directed manner and collaboratively with multi-stakeholder teams in a fast-paced environment.

Benefits

• Flexible working arrangement
• Potential for remote work depending on project needs
• Unionized position under the Health Science Professionals Bargaining Association Collective Agreement