Business Development Manager for Total Water Management driving business development from discovery phase to contract finalization. Enhancing competitiveness in water processing solutions across various industry segments.
About the role
- Business Development Manager for CMA CGM driving Sales activities for Short Sea Lines in North West England. Proactively establishing customer relationships and managing business development opportunities.
Responsibilities
- Establish strong working relationships with new and existing customers, ensuring regular and proactive contact (including regular visits), to support the development of increased volumes and new business opportunities.
- Contribute to establishing and executing Commercial action plans in accordance with overall Commercial, SSL and business strategies.
- Proactively identify and pursue new business leads, collaborating with internal stakeholders as required to ensure all potential opportunities are pursued.
- Establish effective working relationships with key internal stakeholders, e.g. Sales Support, to ensure all Customer requests for new quotes / pricing information are processed in a timely manner
- Customer Care, to relay AOB requests from customers
- Trade Managers, to ensure market rates and conditions are regularly updated.
- Ensure information within internal systems and CRM is entered and maintained accurately, e.g. pricing and commercial data, and ensuring all relevant stakeholders are updated with key developments.
- Provide regular commentary of business relating to assigned customer accounts, highlighting business development opportunities and any other business.
- Analysis of statistical data, identifying opportunities to develop new business and providing relevant reporting for Trade/Area, internal/external Sales and Management teams as required.
- Support ongoing review of processes and procedures, contributing to process improvement initiatives as required.
- This is a national role with an expectation to travel across the UK.
Requirements
- Valid UK drivers licence
- Demonstrable experience in an external Sales / Account Management environment (Shipping sector experience a big advantage)
- Strong business development skills, with the confidence and tenacity to identify and pursue new leads
- Excellent Customer Service skills, with the ability to build rapport and provide a proactive and solutions-focused service
- Strong analytical skills, with the ability to spot trends and proactively identify new business opportunities
- Excellent communication skills, with ability to demonstrate experience of building effective relationships at all levels, both internally and externally.
- A resilient approach, able to manage multiple priorities and meet tight deadlines in a fast-paced environment
- Flexibility in your approach, able to respond positively and proactively to differing customer requirements
- A natural problem solver, with the ability to identify root-cause of issues and see through to a successful resolution
- Competent Microsoft Office Skills – eg, Excel, Teams, PowerPoint.
Benefits
- 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
- Discretionary annual bonus
- Car allowance
- Enhanced pension scheme up to 15% total contribution
- Life assurance x4
- Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
- Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
- Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
- Hybrid Working
- Cycle to work scheme/ Season ticket loans
- Enhanced policies including Maternity & Paternity
- Employee recognition awards
- Considerable scope for personal and professional growth through the CMA CGM Academy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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