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Product Marketing Manager blending go - to - market strategy, UX, and product experiences for engaging customer journeys at a tech company.
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Hybrid GTM AI Transformation Manager
Posted 6 hours ago
About the role
- GTM AI Transformation Manager enhancing Clio’s revenue operations through AI technologies and customer journey insights. Bridging innovation and execution in the go-to-market strategy.
Responsibilities
- Act as a forward-facing engineer who constantly reviews all AI initiatives across the Go-to-Market (GTM) strategy.
- Customer Journey Insight: Build a comprehensive understanding of our end-to-end customer journey and highlight key friction points.
- AI & Emerging Tech Research: Continuously evaluate new AI and automation tools and assess how they can enhance GTM effectiveness.
- Tech Stack Integration: Partner with RevOps Systems, IT, and GTM stakeholders to ensure tools are embedded cleanly into our workflows.
- Experimentation & Pilots: Design and run pilots to validate potential solutions, measure impact, and recommend scaling paths.
- Transformation Programs: Translate insights into structured initiatives that enhance efficiency, customer experience, and revenue outcomes.
- Stakeholder Alignment: Work across Sales, Marketing, CS, and Product to build consensus on AI opportunities and transformation priorities.
- Knowledge Sharing: Act as an internal thought partner on AI and GTM innovation, keeping leaders informed of trends and competitive shifts.
Requirements
- 6 years of relevant experience in Engineering, Revenue Operations, Sales or Customer Success Operations, Business Consulting or Operations, GTM Systems, or related fields.
- Hands-on exposure to CRM, marketing automation, CS, and data platforms.
- Knowledge of the AI/ML tooling landscape and how it applies to GTM processes.
- Experience with Salesforce
- Strong analytical and problem-solving skills; comfortable with both qualitative and quantitative evaluation.
- Experience collaborating across Sales, Marketing, CS, and Product teams.
- Ability to scope, design, and execute pilots or projects that drive measurable improvements.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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