Hybrid Senior Project Manager / Business Analyst

at Citi

• Job title: Senior Project Manager / Business Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $130,880 - $196,320 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tampa, United States

About the role

• Senior Project Manager leading various critical initiatives within Citi's Global Legal Department. Collaborating with stakeholders to ensure successful project delivery and operational excellence.

Responsibilities

• Establish, design, and deliver projects within the Legal Program Services portfolio, integrating process, operations, technology, and leveraging AI in solution definition.
• Lead the facilitation, coordination, and arbitration of cross-functional topics within and across programs, engaging with Senior Management to ensure successful delivery.
• Coach and guide a matrix team of business analysts and project managers to achieve project objectives.
• Manage delivery requirements with supporting business analysts, project managers, consultants, contractors, and vendor teams, liaising with internal and external stakeholders to ensure program success.
• Build and maintain strong relationships with legal stakeholders throughout program and project delivery, fostering an environment of collaboration, connectivity, creativity, and mutual respect across teams.
• Drive adherence to program processes, procedures, methods, and standards for program delivery, ensuring consistent application across all initiatives.
• Define, manage, and operate Legal delivery requirements, including planning, risk, assumption, issue, and dependency (RAID) management, governance, and coordination of day-to-day project and program activities, adhering to structured delivery principles.
• Oversee and design effective approaches to successfully conclude multiple legal workstreams.
• Ensure change management principles are applied and understood by all impacted stakeholders for every implementation.
• Develop, track, and maintain comprehensive project plans, including providing regular and accurate management reporting and Key Performance Indicators (KPIs).

Requirements

• Minimum 7+ years of relevant industry experience, preferably with some experience working in financial services
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
• Bachelors/University degree, Master’s degree preferred

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays