Customer Success Associate at Planet supporting clients with onboarding and inquiries. Collaborating cross - functionally to deliver seamless customer experience for key programs.
About the role
- Content Creator for CRM communications at Cia Hering, writing automation texts and adapting brand voice across channels. Involves collaboration with designers and data analysts.
Responsibilities
- **Content Creation:** Write copy for automation workflows, newsletters, promotional campaigns, and transactional communications.
- **Language Adaptation:** Adjust the brand's tone of voice for different channels (an SMS needs to be much more direct than an email).
- **A/B Testing:** Create variations of email subject lines and CTAs (*Call to Action*) to determine what performs best.
- **Collaboration:** Work closely with designers and data analysts to align the visual elements and strategy for each send.
- **Review:** Ensure no communication is sent with grammatical errors or broken links.
Requirements
- Degree (completed or in progress) in Marketing, Journalism, Business Administration, or related fields.
- Excellent command of the Portuguese language and grammar.
- Basic copywriting knowledge: understanding of psychological triggers and persuasive writing techniques.
- Familiarity with CRM: Understanding (even at a theoretical level) of how an email marketing flow works (nice to have).
- Organized, able to handle a high volume of deliverables and strict deadlines.
- Collaborative, organized profile with an interest in developing technical skills.
- Attention to detail and strong ability to follow guidelines.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CRM Marketer responsible for CRM strategy, customer engagement, and data - driven campaigns at a fintech company in Berlin. Collaborating with product, data, and content teams to foster customer loyalty.
Working Student in Customer Success supporting client satisfaction and collaborating on tech product improvements. Gain hands - on experience while addressing customer queries and driving product enhancements.
Customer Engagement Specialist at BBC delivering audience support and enhancing viewer experiences through various communication channels.
Junior Customer Success Manager supporting clients in achieving success with machtfit's health offerings. Analyzing data and enhancing customer journeys for better engagement and satisfaction.
Senior Customer Success Manager at YOOBIC managing strategic client relationships. Ensuring adoption and value realization for a leading AI - powered frontline employee experience platform.
Customer Success Manager driving customer success and retention for complex enterprise clients using AI - powered platform. Owns strategic relationships, adoption, and value realisation across key accounts.
Mid - Market Customer Success Manager driving AI adoption and renewals at Notion in Tokyo, Japan. Shape customer outcomes and contribute to predictable revenue through effective workflows.
Customer Success Manager guiding enterprise clients in adopting complex solutions. Managing customer lifecycle from engagement to renewal across the UK and Europe.
Customer Success Liaison in healthcare transforming care delivery through Remote Patient Monitoring and support. Engaging patients and clinic teams for improved health outcomes in partnered clinics.