Consultant in Customer Engagement assisting clients with their questions and verification processes. Delivering services in a multinational work environment supporting UK business culture.
CA
Capita
Currently Hiring
About the company
Capita is a leading provider of business process services, driven by data, technology and people.
We are a purpose-led, responsible organisation¬.
Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers.
We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa.
Capita is quoted on the London Stock Exchange (CPI.L).
Further information can be found at: http://www.capita.com
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22 jobs found
As a Systems Engineer at Capita, monitor and support IT systems and infrastructure for customers. Collaborate within a dynamic 24/7 team in Belfast, addressing incidents and ensuring uptime.
Trainee Business and Finance Officer supporting schools and Multi Academy Trusts with budget monitoring. Communication and maintaining relationships within the Cumberland area are key aspects of the role.
Lead Customer Centric Service & UX Designer at Capita driving service design strategy and UX practices. Focusing on AI - enabled services and user - centered design principles in public sector environments.
Operations Director leading the operational transformation of BPO services at Capita. Focused on integrating AI, automation, and digital platforms to enhance customer experience.
Customer Experience Advisor delivering excellent customer service at Capita. Management of customer complaints and collaboration with stakeholders to improve experience.
Customer Service Advisor ensuring effective resolution of customer issues for Southern Water. Achieving KPI targets and delivering excellent customer service across multiple channels.
Customer Service Advisor managing customer inquiries in Irish and English for Capita. Providing excellent customer service and ensuring professional handling of various customer enquiries across different channels.
Continuous Improvement Lead supporting AI initiatives at Capita Health & Welfare. Implementing high - quality provision and championing AI efficiencies within the team.
Customer Engagement Specialist at BBC delivering audience support and enhancing viewer experiences through various communication channels.
Customer Experience Lead advocating for better customer journeys in NHS admin. Analyzing feedback and mapping workflows for improvement in healthcare services.
Senior Software Developer responsible for developing, testing, and deploying software solutions. Collaborating with team members and delivering projects according to specifications.