Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Administrative Assistant providing essential support to the Director at Consultants for Children, Inc. Ensuring smooth daily operations and aiding various administrative departments.
Responsibilities
- General Administrative Support
- Assist with routine administrative tasks such as document organization, data entry, filing, preparing forms, and maintaining records.
- Provide support to HR, Billing, Case Management, or other departments as directed by the Director.
- Help maintain organized digital and physical filing systems.
- Meeting Support & Task Coordination
- Attend internal meetings as directed by the Director.
- Take clear notes and summarize key points and action items.
- Follow up with staff on assigned tasks to ensure completion.
- Track deadlines and provide updates to the Director as needed.
- Communication & Email Support
- Monitor, sort, and flag emails in the Director’s inbox when appropriate.
- Draft basic correspondence and assist with email organization.
- Direct inquiries or requests to the appropriate staff members and confirm follow-through.
- Help maintain smooth communication between departments and the Director’s office.
- Project Support
- Assist the Director with small projects and department initiatives.
- Help coordinate simple logistics such as scheduling, gathering materials, or consolidating information.
- Support with tracking progress and ensuring timelines stay on schedule.
Requirements
- Be at least 18 years old with a high school diploma or equivalent degree.
- 2 years of administrative or office support experience preferred.
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Dependable with strong follow-through.
- Comfortable managing multiple small tasks and shifting priorities.
- Proficiency with Google Workspace (Gmail, Drive, Docs, Sheets) or similar tools.
- In-Person attendance of 2 administration summits per year located in Denver, CO.
Benefits
- 7 paid holidays a year, including your birthday
- 4 Flexible Days off per year
- Wellness Reimbursement Program
- Medical / Vision / Dental for full-time employees after 90 days (full-time is considered 30+ hours per week with CFCI)
- Vacation for full-time employees after one year
- 401K Option through Human Interest
- Paid sick time
- Company funded outings throughout the year for yourself and a plus one!
- Performance reviews at first 90-days, first 6-months and then yearly!
- Agency dedicated to client care, supported by a highly skilled clinical and support team with a strong company culture.
- Work-life-balance oriented scheduling
- Discounted coursework through our partnership with Purdue University Global and FIT
Job title
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