Senior Associate, Process Manager for Capital One's GPN Portfolio Team. Collaborating across stakeholders to align product roadmaps with business priorities while driving operational execution.
Responsibilities
Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders
Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value
Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
Provide portfolio metrics, providing actionable insights to drive strategic decision making
Requirements
High School Diploma, GED or equivalent certification
At least 1 year of experience in Microsoft Office or G Suite
At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
Benefits
Health insurance
401(k) matching
Paid time off
Performance based incentive compensation
Long term incentives (LTI)
Job title
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