Onsite Senior Associate, Process Manager – Global Payment Network

Posted 7 hours ago

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About the role

  • Senior Associate, Process Manager for Capital One's GPN Portfolio Team. Collaborating across stakeholders to align product roadmaps with business priorities while driving operational execution.

Responsibilities

  • Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
  • Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders
  • Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value
  • Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
  • Provide portfolio metrics, providing actionable insights to drive strategic decision making

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 1 year of experience in Microsoft Office or G Suite
  • At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Performance based incentive compensation
  • Long term incentives (LTI)

Job title

Senior Associate, Process Manager – Global Payment Network

Job type

Experience level

Senior

Salary

$80,800 - $92,200 per year

Degree requirement

High School Diploma

Location requirements

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