About the role

Technical reference in penalties process for CCEE. Leading initiatives and critical case evaluations in the electric sector.

Responsibilities

Act as the technical point of reference for the penalties process, ensuring correct application of notification, defense, collection and deliberation procedures, and mentoring junior and mid-level analysts in case management.
Handle complex and sensitive penalty cases, assessing regulatory and institutional risks as well as relevant precedents.
Prepare and critically review technical reports, proposed deliberations and presentations to the Board of Directors (CAd), ensuring technical consistency, executive clarity and institutional alignment.
Liaise with partner areas to address critical topics and systemic impacts arising from penalties processes.
Evaluate agents’ challenges with a critical and systemic perspective, proposing technical interpretations and next steps.
Lead continuous improvement initiatives for processes and systems, focusing on operational efficiency, regulatory compliance, risk reduction and improved agent experience.
Structure, analyze and interpret penalties indicators and data, converting information into inputs for decision-making and strategic guidance for the area.

Bachelor’s degree in Administration, Economics, Engineering or related fields.
Specialization or postgraduate degree considered a plus.
Experience in regulated environments and/or knowledge of the energy market and the institutional role of CCEE.
Advanced data analysis skills, with proficiency in programming languages and BI tools for building and interpreting indicators; Power BI and SQL are desirable.
Proactive profile for process and systems improvement, with a critical view on operational efficiency, regulatory compliance and institutional impact.
Strong communication skills and the ability to coordinate with multiple management teams.
Solid analytical background and ability to interpret regulations and normative texts, with experience preparing and reviewing documents and executive-level presentations.

Health and dental insurance, psychosocial assistance and a Mental Health Program to support your well‑being.
Wellness Center: medical consultations, nutritionists, reflexology, reiki, personal training and more to keep your energy renewed.
GymPass and TotalPass to support your exercise routine.
Pet Love program because your pet deserves care too.
Childcare allowance to support your little one’s first steps.
Pharmacy allowance to help with health-related expenses.
Home office allowance for greater comfort and productivity.
Swile card: Meal, Food and Mobility allowances — use it as you prefer.
Commuting allowance to connect you with convenience.
Compensatory time calendar to balance personal and professional life.
Birthday day off: the day is yours — enjoy it!
Extended parental leave: because family comes first.
Language subsidy program: improve your skills and expand your horizons.
Private pension plan: security for your future.
PPR (Profit Sharing Program): your efforts recognized!
Life insurance: protection for you and your family.
Vaccination campaigns, programs for expectant mothers, chronic disease follow-up and even an Executive Health Check-up!