Analista de Processos improving internal and operational processes at Editora Opet in Curitiba. Collaborating with teams to enhance educational resources and operational efficiency.
Responsibilities
Evaluate internal and operational processes.
Perform root cause analysis to identify problems or inefficiencies.
Develop improvement proposals based on analyzed data.
Update process documentation as improvements are implemented.
Create or revise manuals, flowcharts, or standard operating procedures (SOPs).
Monitor the progress of continuous improvement projects.
Ensure projects are aligned with the company's strategic objectives.
Manage quality, resources, and stakeholder expectations.
Oversee process management tools and systems.
Use data analysis tools (Excel, Power BI, etc.) to generate insights into process performance and quality.
Validate and interpret data to support strategic decisions.
Process and organize payments to third-party suppliers.
Collaborate with areas such as content editing, logistics, sales, and educational/pedagogical teams.
Work together with leaders from other departments to align improvement initiatives with corporate objectives.
Requirements
Education: Bachelor's degree in Business Administration, Production/Industrial Engineering, Information Technology, or related fields.
Minimum of 1 year of experience working with process flow analysis and quality.
Experience with editorial or technology products, such as platforms and applications.
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