Office Manager & Executive Assistant ensuring operations of Singapore office while providing high-level support to the leadership team at BTS consulting firm.
Responsibilities
Oversee day-to-day office operations to ensure a smooth and efficient working environment.
Greet and host visitors with professionalism and warmth.
Manage calls, mail, courier services, and general inquiries.
Maintain and replenish office supplies, stationery, business cards, and pantry items.
Ensure meeting rooms, office areas, and shared spaces are organized and maintained to high standards.
Keep centralized tools up to date (e.g., email lists, birthdays, seating plans).
Liaise with building management for maintenance, facilities, and safety matters.
Coordinate logistics for meetings, office events, and team gatherings.
Provide proactive administrative and scheduling support to the Deputy Head of Office and leadership team.
Manage complex calendars, coordinate internal and external meetings, and anticipate scheduling needs.
Manage travel arrangements, itineraries, and expense reimbursements for Deputy Head of Office.
Handle confidential and sensitive information with discretion and professionalism.
Serve as a liaison between the leadership team and internal/ external stakeholders.
Anticipate executive needs, helping to streamline communication and workflow across teams.
Partner with the People Experience team to onboard new hires (workspace setup, IT readiness, business cards, office orientation, etc.).
Support team engagement initiatives and events to foster a positive and inclusive workplace.
Requirements
Diploma or higher qualification.
Minimum 3 - 5 years experience in office management and executive support, ideally within professional services or consulting.
Exceptional organizational skills and attention to detail, with a proactive and solutions-oriented mindset.
Strong interpersonal and communication skills at all levels.
Tech-savvy and comfortable managing multiple priorities.
High integrity and discretion in handling confidential matters.
Strong customer service ethic and willing to jump into any role to support the efficient running of the Singapore office.
Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
Benefits
A unique opportunity at the intersection of strategy, learning, and logistics.
Exposure to world-class clients and BTS teams across industries and regions.
A dynamic, supportive work culture that values fun, collaboration, and responsibility, giving you the freedom to grow and make an impact.
Competitive compensation and clear career growth opportunities within BTS.
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