About the role

  • Case Manager providing services to vulnerable adults in BronxWorks Adult Protectives program. Helping individuals improve their social well-being through assessments, referrals, and case management.

Responsibilities

  • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
  • Manage a case load and monitor and document client progress toward service plan goals.
  • Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.
  • Asses and refer clients to appropriate services which include, but limited to: Deep cleaning, home health services, legal services, mental/ medical care.
  • Utilize motivational interviewing in order to complete assessments and service plans.
  • Ensure that services plans are completed within 30 days and service plans reviews are completed every 6 month.
  • Maintain familiarity with program resources available on- and off-site.
  • Travel all 5 boroughs in NYC.
  • Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
  • Conduct home visits as required by contract and weekly telephonic communication.
  • Complete program reports on a monthly basis, or more frequently as required.
  • Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.
  • Seek appropriate guidance from the supervisor in situations requiring clarification and consultation.
  • Review, and sign off on, service plans and psycho-social assessments as assigned.
  • Report to, and meet with, supervisor on a monthly basis.
  • Complete initial home visits within 24-48 hours of assignment.
  • Document all communication with clients within 24 hours in ETO database.
  • Become a BronxWorks Approved Driver in order to drive agency vehicle.
  • Must be comfortable with operating agency vehicle.
  • Perform additional duties as assigned.

Requirements

  • Bachelors degree in social work or other related fields of study.
  • 4-years of experience in case management or in another related field of work.
  • Certified child abuse, and neglect mandated reporter, or ability to obtain certification within 3 months of employment.
  • Enrollment in MSW program preferred.
  • Possess a clean valid driver’s license and be willing to drive a company vehicle.
  • Engaging personality and detailed orientated skills are essential.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.

Job title

Case Manager

Job type

Experience level

Mid levelSenior

Salary

$55,146 per year

Degree requirement

Bachelor's Degree

Location requirements

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