Case Manager providing services to vulnerable adults in BronxWorks Adult Protectives program. Helping individuals improve their social well-being through assessments, referrals, and case management.
Responsibilities
Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
Manage a case load and monitor and document client progress toward service plan goals.
Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.
Asses and refer clients to appropriate services which include, but limited to: Deep cleaning, home health services, legal services, mental/ medical care.
Utilize motivational interviewing in order to complete assessments and service plans.
Ensure that services plans are completed within 30 days and service plans reviews are completed every 6 month.
Maintain familiarity with program resources available on- and off-site.
Travel all 5 boroughs in NYC.
Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
Conduct home visits as required by contract and weekly telephonic communication.
Complete program reports on a monthly basis, or more frequently as required.
Monitor risk and assess the status of current service plans as well as update/ revise the service plans as the client's needs change.
Seek appropriate guidance from the supervisor in situations requiring clarification and consultation.
Review, and sign off on, service plans and psycho-social assessments as assigned.
Report to, and meet with, supervisor on a monthly basis.
Complete initial home visits within 24-48 hours of assignment.
Document all communication with clients within 24 hours in ETO database.
Become a BronxWorks Approved Driver in order to drive agency vehicle.
Must be comfortable with operating agency vehicle.
Perform additional duties as assigned.
Requirements
Bachelors degree in social work or other related fields of study.
4-years of experience in case management or in another related field of work.
Certified child abuse, and neglect mandated reporter, or ability to obtain certification within 3 months of employment.
Enrollment in MSW program preferred.
Possess a clean valid driver’s license and be willing to drive a company vehicle.
Engaging personality and detailed orientated skills are essential.
Strong oral and written communication, time management and organizational skills are necessary.
Proficiency in Microsoft Office suite and other standard business technology is required.
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