ENT Consultant executing direct sales strategy within assigned territory for healthcare company. Proctoring trained physicians and maintaining records in CRM system while achieving sales goals.
About the role
- Client Relations Manager focused on service delivery and client relationship management at Broadridge. Essential role in maintaining SLAs and KPIs while promoting client satisfaction.
Responsibilities
- Manage the delivery of contracted services in alignment with SLAs and KPIs as defined in client agreements.
- Maintain oversight of project schedules, scope, risks, and budgets to ensure timely and high-quality service delivery.
- Communicate client requirements clearly to operational teams and subcontractors.
- Build and maintain positive, professional relationships with clients, serving as their primary point of contact for day-to-day support and guidance.
- Identify opportunities to expand existing contracts or pursue additional business and partner with account management teams to advance them.
- Establish and maintain consistent processes for reviewing, assessing, and reporting on service delivery metrics.
- Promote the organization’s capabilities and ensure client satisfaction throughout the engagement lifecycle.
Requirements
- Experience in client relations, account management, or a related function.
- Knowledge of standard project management practices, including scheduling, risk assessment, and budgeting.
- Familiarity with service delivery metrics, performance reporting, and continuous improvement processes.
- Strong communication and interpersonal skills, with the ability to explain complex information clearly.
- Demonstrated analytical and problem-solving abilities to evaluate options and implement effective solutions.
- Bachelor’s degree or equivalent experience in a related field preferred.
Benefits
- Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
- All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Key Account Manager driving revenue growth and strategic relationships in HVAC/R market for Littelfuse. Leading OEM collaborations and expanding product adoption in advanced automation and energy efficiency.
Key Account Manager responsible for sales and customer relationship management at CMA CGM in Houston. Managing territory plans and developing client relationships to exceed sales targets.
Account Manager leading customer service and client segmentation for a book of insurance business at HUB International. Focused on client retention, revenue growth, and effective communication.
Account Manager supporting clients' health and welfare programs at HUB International. Managing accounts and collaborating with internal teams in a hybrid work environment.
Employee Benefits Account Manager servicing and maintaining client accounts while supporting clients’ needs effectively. Working closely with colleagues and clients to ensure satisfaction and growth opportunities.
Account Coordinator managing Fashion Communications for Karla Otto, a global PR agency. Delivering media mailers and engaging press releases to support client objectives.
Manage senior partnerships for SaaS company generating over 25% revenue. Collaborate with BPOs and consulting firms, driving strategic growth and relationship management.
Join Progress as a German - speaking Inside Account Manager focusing on customer retention. Drive revenue growth across our INFRA product portfolio with strong sales strategies and teamwork.
Territory Manager managing small business sales for Hartford in the Los Angeles area. Building relationships with agents/producers and exceeding financial objectives in assigned territory.