Key Account Representative at Q-Line managing customer accounts in logistics. Responsible for service delivery, relationship building, and identifying growth opportunities.
Responsibilities
Managing and growing assigned customer accounts
Delivering reliable service and building strong relationships
Developing a deep understanding of customers’ freight needs
Daily point of contact for customers, ensuring accurate pricing and timely execution
Collaborating with internal teams to resolve issues
Identifying opportunities for growth and efficiency
Developing account-specific knowledge
Pursuing new business opportunities
Requirements
Business Administration Certificate (required)
CCLP designation (preferred)
2–3 years of sales experience
Strong communication and customer service skills
Effective negotiation and problem-solving ability
Proactive in identifying and resolving challenges
Understanding of the transportation industry, including equipment and operations
Proficient in Microsoft Word and Excel
Good judgment and decision-making within established procedures
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