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About the role
- Associate Director of HR Operations overseeing HR systems and compliance to support vulnerable populations. Managing a hybrid team while ensuring alignment with organizational culture and labor laws.
Responsibilities
- Oversee HR operations including benefits administration, timekeeping, leaves of absence, and employee data management.
- Ensure compliance with federal, state, and local labor laws (CA focus) as well as internal policies.
- Lead audits of HR files, I-9 compliance, wage and hour practices, and leave administration.
- Partner with Finance on payroll reconciliation, retirement plan compliance, and benefits reporting.
- Serve as a point of contact for HR operations liaison for matters related to BC’s Union dues.
- Interpret and apply union contract provisions in partnership with HRBPs, Payroll, and program leaders.
- Partner with Employee Relations team to support grievance tracking and reporting.
- Lead optimization of HRIS, payroll, and timekeeping systems.
- Design and implement scalable HR workflows.
- Supervise and mentor HR Operations staff, ensuring clarity of roles and professional growth.
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field.
- 5 to 7+ years of progressive HR experience, including 2+ years in HR operations or compliance leadership.
- Experience supporting unionized workforces and applying CBA preferred.
- SHRM-CP/SHRM-SCP, PHR/SPHR, or related certification preferred.
- Nonprofit or social services sector experience preferred.
- Experience managing vendor relationships (payroll providers, benefits brokers, HR tech vendors).
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work
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