Sales Coach responsible for training and improving customer service representatives' sales skills. Joining a team at regiocom Customer Care, a leading customer service provider in Greece.
About the role
- Outreach Sales Manager-SMB responsible for developing partnerships and client relationships in restaurant industry. Leading outreach and sales strategies for Local Hero's digital marketing initiatives.
Responsibilities
- Own and drive the business development lifecycle from strategy through execution
- Champion Local Hero with clients and potential clients leveraging a deep understanding of our value proposition, services, and client success stories
- Identify, target, and secure high-potential accounts, including national brands, franchise systems, and multi-location businesses
- Guide industry-specific outreach strategies and oversee the development of customized pitch materials
- Build strong relationships by tailoring communication to buyer roles, motivations, and objectives
- Support leadership in pricing, deal structuring, negotiation, and closing strategic opportunities
- Collaborate cross-functionally with sales, marketing, product, and leadership teams to ensure alignment
- Analyze pipeline health, deal velocity, conversion rates, and revenue trends to inform forecasting and planning
- Present growth insights, opportunity analyses, and performance reporting to internal stakeholders
- Stay informed on competitive offerings, market shifts, and vertical-specific trends
- Represent Local Hero at conferences, industry events, and partner meetings
- Use CRM tools and dashboards to track, manage, and optimize outreach and conversion activities
Requirements
- Bachelor’s Degree in Business, Marketing, Communications, or a related field (or equivalent experience)
- 5+ years of experience in business development, sales, or client partnerships
- Proven track record of lead generation, deal closing, and client retention
- Ability to travel approximately 10%+
- Experience working with national brands, franchise systems, or multi-location businesses
- Familiarity with local marketing and local ad sales strategies
- Passion for digital marketing and marketing technology solutions
- Clear, persuasive written and verbal communication skills
- Highly organized with exceptional project and relationship management abilities
- Data-driven mindset with a strong grasp of analytics, reporting, and pipeline management
- Proficiency with CRM and sales enablement platforms (HubSpot, Salesforce, or similar)
- Ability to quickly build rapport and navigate complex stakeholder dynamics
- Self-starter who thrives in a fast-paced, startup environment
- Tenacious, focused, and hungry for growth
Benefits
- Time off is as important as hard work! Salaried employees are on a Flex PTO plan
- Generous holidays including a reduced schedule between Christmas and New Year’s
- We make sure our team is well cared for with strong health plans - We even cover our employees' dental and vision premiums
- Access to Flexible Spending Accounts
- Plan Matching traditional and Roth 401k
- Employee Assistance Program
- Supplemental tenure-based leave: self-care and family first
- Life Insurance
- Legal Assistance plan
- Pet Insurance discount through the ASPCA
- A killer culture with team members who have your back! In-person and virtual connection points for culture building and team members who have your back!
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