Lead Technology Business Systems Consultant focusing on strategic initiatives in consumer lending operations for Wells Fargo. Drives solutions in contact center voice technology with cross - functional teams.
About the role
- Business Operations Specialist at Boeing managing operational execution and financial tracking across teams. Collaborating with leadership to translate strategy into measurable outcomes.
Responsibilities
- Produce clear, timely reports for business performance updates and executive scorecards that drive leadership decisions
- Maintain dashboards and executive metrics Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs) to ensure alignment to strategic priorities and enable fact-based course corrections
- Translate complex data into concise, actionable narratives and recommendations for senior leaders
- Act as a strategic partner, anticipate needs, and identify opportunities to scale or simplify work, and ensure initiatives align to the IDT&S vision and roadmap
- Work across IDT&S, Finance, Human Resource, Indirect Supply Chain, and product/program/service teams to operationalize our strategy and help resolve cross functional barriers that impede execution
- Support development and vetting of multi-year business cases and priority setting for strategic initiatives
- Lead budgeting, forecasting, and financial tracking for the organization in partnership with Finance
- Partner with Finance to monitor financial budget-to-actuals and recommend course correction
- Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership team (LT), Human Resources (HR), and Finance) - ensuring healthy backlog management for the organization
- Monitor budget-to-actuals and recommend course corrections
- Work with leadership team to manage headcount forecasts in Adaptive Planning
Requirements
- 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership
- 5+ years of experience managing multiple high-volume, complex, concurrent projects
- Experience in analytical skills and experience designing, executing and harmonizing data from multiple data sources to create actionable insights and recommendations
- Willingness to create and implement process improvements and ability to see the big picture
- High attention to detail, self-starter, results driven
- Willing to travel up to 15%
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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