Senior Experience Researcher steering user - centered research for Adobe products including Adobe Acrobat. Collaborating across teams to identify strategic opportunities and articulate research results.
About the role
- Lead User Experience Researcher and Designer at Boeing creating user-centered design solutions. Conducting advanced user research and optimizing Human-AI interactions across HR processes.
Responsibilities
- Develops and leads enterprise-level strategies to ensure effective, usable, and satisfying user experiences
- Conducts advanced user research including interviews, contextual inquiries, and observations
- Develops detailed personas and user profiles for diverse user groups
- Defines usability goals and standards for complex projects
- Develops interaction design alternatives and conducts usability evaluations
- Designs Human-AI interaction models enhancing user trust and transparency
- Applies Service Design principles for seamless user experiences
- Designs and optimizes Conversational AI experiences
Requirements
- Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Computer Science, or related field
- Experience in user experience research and design, preferably in complex or enterprise environments
- Experience designing for Human-AI Interaction and Conversational AI
- Experience in persona development, particularly for HR and employee-focused systems
- Proven capability to lead user-centered design projects and teams
- Strong analytical and problem-solving skills with experience in usability evaluation techniques
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
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