UX Researcher understanding design excellence and trading at Crypto.com. Collaborating with cross-functional teams to drive impactful product initiatives in a dynamic fintech environment.
Responsibilities
Design and run research studies (interviews, usability tests, surveys) to understand trader needs and behaviors
Evaluate design quality through heuristic reviews, usability testing, and expert evaluations
Translate findings into compelling insights that shape product decisions and improve UX
Partner with designers to test prototypes early – help ship better products faster
Present research to cross-functional teams and build empathy for users across the organization
Establish research operations, recruit participants, and build best practices
Requirements
3+ years UX research experience (fintech, SaaS, or complex B2B products preferred)
Strong understanding of design principles and ability to evaluate interface quality
Excellent analytical and communication skills
Portfolio/case studies showing research impact on product design
Curiosity and learning agility – you can become a domain expert quickly
Bachelor's in HCI, Psychology, Design, Cognitive Science, or related (or equivalent experience)
Benefits
Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Senior Experience Researcher steering user - centered research for Adobe products including Adobe Acrobat. Collaborating across teams to identify strategic opportunities and articulate research results.
Head of UX Research defining and leading user research strategy and team at Harvey, transforming professional services with AI. Ensuring user understanding impacts product development.
UX Researcher at CoverMyMeds utilizing various research methods to guide human‑centered product decisions. Collaborating with teams to shape product strategy and improve patient and provider experience.
Principal UX Researcher leading discovery and evaluative research for next - gen Disney+ experiences. Collaborating with cross - functional teams to translate insights into product strategy and innovation.
UX Research Intern working with iHeartMedia on user research to enhance digital product experiences. Collaborating with UX researchers and cross - discipline teams while honing user - centered design skills.
Conduct UX research and analysis to improve product design and functionality at AT&T. Collaborate with cross - functional teams to ensure user needs are effectively met and design is user - centered.
Lead User Experience Researcher and Designer at Boeing creating user - centered design solutions. Conducting advanced user research and optimizing Human - AI interactions across HR processes.
UX Research Intern at Ironclad working on high impact research for legal teams. Focusing on building a robust research repository and design templates.
Summer Design Researcher role involving research and design strategy for client projects at IA Collaborative. Supports innovation through AI methodologies and multidisciplinary collaboration.