Hybrid UX Researcher – Exchange, Trading Experience

Posted 4 days ago

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About the role

  • UX Researcher understanding design excellence and trading at Crypto.com. Collaborating with cross-functional teams to drive impactful product initiatives in a dynamic fintech environment.

Responsibilities

  • Design and run research studies (interviews, usability tests, surveys) to understand trader needs and behaviors
  • Evaluate design quality through heuristic reviews, usability testing, and expert evaluations
  • Translate findings into compelling insights that shape product decisions and improve UX
  • Partner with designers to test prototypes early – help ship better products faster
  • Present research to cross-functional teams and build empathy for users across the organization
  • Establish research operations, recruit participants, and build best practices

Requirements

  • 3+ years UX research experience (fintech, SaaS, or complex B2B products preferred)
  • Strong understanding of design principles and ability to evaluate interface quality
  • Excellent analytical and communication skills
  • Portfolio/case studies showing research impact on product design
  • Curiosity and learning agility – you can become a domain expert quickly
  • Bachelor's in HCI, Psychology, Design, Cognitive Science, or related (or equivalent experience)

Benefits

  • Competitive salary
  • Medical insurance package with extended coverage to dependents
  • Attractive annual leave entitlement including: birthday, work anniversary
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
  • Work Perks: crypto.com visa card provided upon joining

Job title

UX Researcher – Exchange, Trading Experience

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridSingapore

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