UX Research Intern working with iHeartMedia on user research to enhance digital product experiences. Collaborating with UX researchers and cross-discipline teams while honing user-centered design skills.
Responsibilities
Participate in cross-discipline collaboration with UX designers, Product Managers and Engineers like team meetings
Assist conducting research methods like user interviews, surveys, usability studies and concept testing to gather insights on user behavior, preferences, and pain points
Help analyze qualitative and quantitative data from user research studies. This involves coding interview transcripts, identifying themes, and summarizing findings in reports
Prepare reports and presentations to communicate research findings to stakeholders. This includes creating visualizations, such as charts and graphs, to illustrate key insights
Lead and be responsible for one main research project throughout its full lifecycle—from initial research to testing builds—while documenting the process, failures, and iterations
Perform heuristic evaluations for Web, iOS, or Android platforms
Prepare and lead at least one research or design presentation for a non-design audience, such as Product Managers or Engineers
Requirements
Pursuing a BA/BS degree in User Experience (UX), Human Centered Design, Human Computer Interaction (HCI), Psychology, Social Science related fields
Familiar with user experience platforms, like UserTesting
Benefits
Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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