About the role

  • UX Research Intern working with iHeartMedia on user research to enhance digital product experiences. Collaborating with UX researchers and cross-discipline teams while honing user-centered design skills.

Responsibilities

  • Participate in cross-discipline collaboration with UX designers, Product Managers and Engineers like team meetings
  • Assist conducting research methods like user interviews, surveys, usability studies and concept testing to gather insights on user behavior, preferences, and pain points
  • Help analyze qualitative and quantitative data from user research studies. This involves coding interview transcripts, identifying themes, and summarizing findings in reports
  • Prepare reports and presentations to communicate research findings to stakeholders. This includes creating visualizations, such as charts and graphs, to illustrate key insights
  • Lead and be responsible for one main research project throughout its full lifecycle—from initial research to testing builds—while documenting the process, failures, and iterations
  • Perform heuristic evaluations for Web, iOS, or Android platforms
  • Prepare and lead at least one research or design presentation for a non-design audience, such as Product Managers or Engineers

Requirements

  • Pursuing a BA/BS degree in User Experience (UX), Human Centered Design, Human Computer Interaction (HCI), Psychology, Social Science related fields
  • Familiar with user experience platforms, like UserTesting

Benefits

  • Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Job title

UX Research Intern

Job type

Experience level

Entry level

Salary

$14 - $17 per hour

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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