User Researcher improving customer experience through research at PropertyGuru, Southeast Asia's leading PropTech company. Conducting qualitative and quantitative studies to enhance user satisfaction and product effectiveness.
About the role
- Principal UX Researcher leading discovery and evaluative research for next-gen Disney+ experiences. Collaborating with cross-functional teams to translate insights into product strategy and innovation.
Responsibilities
- Lead end-to-end research programs across discovery, validation, and measurement for emerging experiences including XR, spatial, and multi-device ecosystems
- Partner with design and product leadership to define learning agendas and research roadmaps aligned to business strategy
- Use generative methods to uncover unmet needs, behaviors, and motivations
- Conduct evaluative research to assess usability, comfort, and engagement in immersive and spatial environments
- Translate research findings into clear, compelling narratives that influence executive decisions and cross-functional roadmaps
- Collaborate with engineers and designers to identify feasibility constraints and inform iterative product experimentation
- Mentor designers and junior researchers in research planning, synthesis, and storytelling
- Champion inclusivity and accessibility in emerging modalities
Requirements
- 10+ years of experience in UX Research, Human Factors, or related field
- Strong portfolio of studies that shaped product strategy and design
- Bachelor's degree and/or equivalent work experience
- Expertise across a range of qualitative and quantitative methods
- Proven experience leading research in emerging technology domains (XR/VR/AR, spatial computing, multi-screen environments)
- A track record of influencing product strategy and direction through evidence-based insight
- Strong storytelling and synthesis skills
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical, financial, and/or other benefits
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