IT Support Engineer providing advanced support across macOS and Windows systems and managing automation at Blinq. Delivering seamless IT solutions for team productivity.
Responsibilities
Deliver advanced L2/L3 support across macOS, Windows, Google Workspace, networking, VPNs, and core business systems
Design and implement automation using Bash, or JavaScript to eliminate repetitive manual work
Own device lifecycle management including onboarding, refresh, provisioning, and MDM administration
Managing permissions and access control across the organisation.
Maintain and evolve our knowledge base with clear, actionable documentation that scales with us
Support and improve office AV, networking, and hybrid collaboration setups across Melbourne and Sydney
Requirements
Up to 5 years experience in either IT support, systems, or internal infrastructure roles with strong macOS expertise
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, and VPNs.
Experience with Google Workspace and UniFi
Comfortable writing code in at least one language, and interested to learn new languages as needed. Curiosity to go deeper is a must
Clear communication and problem solving. You can support payroll one minute and execs the next without missing a beat
A pragmatic, ownership mindset. You make decisions, prioritize effectively, and constantly look for smarter ways to scale
Benefits
Equity & ownership: We’re building something massive, and we want you to share in the upside. Genuinely.
Competitive salary & growth path: As Blinq grows, your role and compensation grow with it - no glass ceilings here.
Generous paid time off: At least 20 days fully disconnect each year, with a flexible policy beyond that.
Parental leave that grows with you: 12 to 26 weeks full pay, based on tenure.
Free food: Enjoy daily breakfast and lunch at some of our offices, plus an always-stocked snack bar.
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