Head of Creative Success overseeing client onboarding and project management at leading Amazon agency in France. Driving creative project success and team development.
Responsibilities
Client onboarding
Structure and secure the launch phase of new projects
Clarify objectives, deliverables, constraints and KPIs
Establish a clear methodological framework with Creative Success Managers
Ensure the Studio fully understands expectations and needs
Oversee all creative projects
Anticipate risks (schedule, budget, studio workload)
Make prioritization decisions
Implement robust, scalable processes
Streamline collaboration between Creative Success Managers, SEO Managers and the Studio
Manage, challenge and upskill the team
Define performance standards
Establish regular tracking and review cadences
Be accountable for the quality of client relationships
Monitor P&L and project-by-project profitability
Identify upsell opportunities
Contribute to Bizon's revenue growth
Requirements
5+ years in project management at an agency (ideally digital/creative)
Team management experience
Experience with complex, multi-stakeholder projects
Strong project management expertise
Excellent understanding of creative and marketing challenges
Sharp commercial awareness and focus on profitability
Natural leadership
Ability to structure work and set clear frameworks
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