Customer Care Associate at Vericel providing support for commercial operations in regenerative medicine. Ensure timely processing of product orders with exceptional customer service and cross - functional collaboration.
About the role
- Agent(e) de service à la clientèle, répondant aux demandes liées aux primes à Beneva. Analyse des dossiers et traitement des appels concernant les modalités de paiement, tant en français qu’en anglais.
Responsibilities
- Provide customer service for the collections department by answering phone calls regarding payment arrangements.
- Inform and explain to clients the status of their premium payments and withdrawals.
- Identify potential errors and perform necessary corrections.
- Analyze payment requests and advise clients in cases of missing payments.
- Propose payment arrangements and ensure follow-up.
Requirements
- Vocational diploma or equivalent
- Minimum of 1 year of relevant customer service experience
- Proficiency in French, both spoken and written
- Advanced proficiency in English, both spoken and written
Benefits
- Health benefits plan for you and your family
- Flexible schedule
- Paid vacation to enjoy your personal life
- Telemedicine service and employee assistance program (EAP)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Team Lead at Luminor responsible for ensuring service quality and team performance in retail banking. Collaborating with cross - functional teams to foster growth and efficiency.
Loss Prevention Customer Service Associate focusing on preventing store loss and ensuring a positive shopping experience. Collaborating with management and maintaining store safety standards.
Customer Service Professional assisting policyholders with insurance inquiries and upselling services. Requires Allstate Insurance experience in a part - time hybrid role.
Medical Information Customer Experience Specialist providing high - quality technical and medical information at Pfizer. Supporting inquiries in healthcare and ensuring regulatory compliance with a customer focus.
Customer Support Specialist providing technical support for vending machines and payment issues. Handling inbound customer communications and ensuring a professional response with attention to detail.
Customer Service Representative in Kevelaer engaging Dutch clients and facilitating sales processes. Offering customer support and ensuring accurate record keeping in compliance with organizational standards.
Join Lloyds Banking Group as a part - time customer support representative in Lincoln. Provide face - to - face support while learning and growing within the organization.
Operations Support Specialist supporting department workflow and managing productivity for ComPsych with a flexible hybrid schedule.
Tier 1 Support Agent supporting Pet Care software customers through email, chat, and phone. Triaging requests and resolving common issues while ensuring exceptional customer experience.