Customer Experience Manager responsible for implementing and improving user experience at Educabot. Supporting educational technology products and ensuring effective adoption by institutional clients.
Responsibilities
Implementación de la estrategia de Customer Experience
Acompañamiento a clientes institucionales en el uso y adopción de las soluciones
Trabajo con áreas de Customer / Soporte, Producto, Tecnología, Contenidos y Operaciones
Relevar feedback de usuarios y clientes
Requirements
Experiencia en Customer Experience y/o soporte al cliente
Conocimientos en educación y/o tecnología educativa
Habilidades de comunicación y trabajo en equipo
Capacidad de análisis y resolución de problemas
Benefits
Día off cumple
Medicina prepaga
Descuento de 95% en cursos de inglés en el Instituto Cambridge.
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