Customer Service role centered around efficiently processing international customer inquiries. Focus on high - quality service in import, export, and customs clearance.
About the role
- Customer Experience Manager responsible for implementing and improving user experience at Educabot. Supporting educational technology products and ensuring effective adoption by institutional clients.
Responsibilities
- Implementación de la estrategia de Customer Experience
- Acompañamiento a clientes institucionales en el uso y adopción de las soluciones
- Trabajo con áreas de Customer / Soporte, Producto, Tecnología, Contenidos y Operaciones
- Relevar feedback de usuarios y clientes
Requirements
- Experiencia en Customer Experience y/o soporte al cliente
- Conocimientos en educación y/o tecnología educativa
- Habilidades de comunicación y trabajo en equipo
- Capacidad de análisis y resolución de problemas
Benefits
- Día off cumple
- Medicina prepaga
- Descuento de 95% en cursos de inglés en el Instituto Cambridge.
- Material de trabajo
- Club de Beneficios y muchos mas.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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