ServiceNow Service Portal Developer responsible for designing, building, and maintaining custom portals on ServiceNow platform. Requires strong expertise in ServiceNow’s Service Portal framework and web technologies.
About the role
- ServiceNow Administrator managing platform administration and user access at Ramstein Air Base, Germany, supporting defense and federal agencies with IT solutions.
Responsibilities
- Administration and customization of the ServiceNow platform
- Management of ServiceNow User roles and access control using CAC/Smartcard
- Designing and implementing ServiceNow Workflows and automations
- Integration of ServiceNow with external systems
- Application of updates and patches to ServiceNow
- Validation of security posture using DOD standards
- Designing disaster recovery processes for ServiceNow
- Ensuring compliance with OS and ServiceNow upgrades
Requirements
- eight (8) years of IT related experience
- ServiceNow platform administration and customization
- ServiceNow User management, roles, and access control using CAC/Smartcard
- ServiceNow Workflow design and automation
- ServiceNow Integration with external systems
- Application of ServiceNow updates and patches
- Validate Security posture using STIGs and other DOD standards of OS and ServiceNOW application.
- Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes
- Maintaining OS and ServiceNow compliance with upgrades, patches, and updates
- Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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