ServiceNow Developer supporting project teams in development and implementation of solutions. Customizing processes and automating IT and business workflows.
About the role
- ServiceNow Service Portal Developer responsible for designing, building, and maintaining custom portals on ServiceNow platform. Requires strong expertise in ServiceNow’s Service Portal framework and web technologies.
Responsibilities
- Design, develop, and maintain custom Service Portals and Employee Centers within ServiceNow.
- Build and configure custom widgets, pages, and components using HTML, CSS, AngularJS, Bootstrap, and JavaScript.
- Implement and enhance catalog items, request forms, and workflows integrated into the Service Portal.
- Translate business requirements and UI/UX designs into functional, engaging portal features.
- Develop and support integrations with external systems using REST/SOAP APIs.
- Write and maintain client‑side and server‑side scripts (JavaScript, Glide scripting).
- Conduct unit testing, troubleshoot issues, and ensure smooth deployment of portal features.
- Prepare technical documentation, design specifications, and user guides.
- Collaborate with ServiceNow administrators, ITSM process owners, and business teams.
Requirements
- 2–5 years of experience in ServiceNow development, with at least 1–2 years in Service Portal development.
- Strong knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Request).
- Proficiency in HTML, CSS, JavaScript, AngularJS, Bootstrap.
- Experience with REST/SOAP integrations.
- Familiarity with Service Catalog, Flow Designer, and Workflow automation.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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