ServiceNow Developer creating ITSM and CMDB solutions at AT&T. Leading a team, collaborating with stakeholders, and maintaining high - quality standards.
About the role
- ServiceNow Developer crucial in design, development, and customization of solutions at Cencora. Enhancing efficiency and user experience within IT service management processes.
Responsibilities
- Design, develop, and implement ServiceNow solutions
- Configure and customize ServiceNow to meet business needs
- Troubleshoot complex issues and deliver timely resolutions
- Evaluate new features with comprehensive analysis and recommendations
- Produce and maintain detailed system documentation
- Ensure non-functional requirements are met
- Share knowledge and provide coaching to junior developers
- Participate in code reviews to ensure quality standards
Requirements
- Minimum of 3 years of professional experience in ServiceNow designs and developments
- Expertise in ServiceNow upgrades and API with complex integrations (REST, SOAP)
- Proficiency in JavaScript for scripting within ServiceNow
- Comprehensive understanding of ITSM, CMDB, Service Portal, Request Management
- ITIL certification is preferred
- ServiceNow certificates are preferred
Benefits
- Compensation, benefits, and resources for an inclusive culture
- Medical, dental, and vision care
- Support for working families, including backup dependent care
- Adoption assistance, infertility coverage, family building support
- Behavioral health solutions, paid parental leave, and paid caregiver leave
- Variety of training programs and professional development resources
- Opportunities for mentorship programs, employee resource groups, and volunteer activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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