ServiceNow Developer crucial in design, development, and customization of solutions at Cencora. Enhancing efficiency and user experience within IT service management processes.
Responsibilities
Design, develop, and implement ServiceNow solutions
Configure and customize ServiceNow to meet business needs
Troubleshoot complex issues and deliver timely resolutions
Evaluate new features with comprehensive analysis and recommendations
Produce and maintain detailed system documentation
Ensure non-functional requirements are met
Share knowledge and provide coaching to junior developers
Participate in code reviews to ensure quality standards
Requirements
Minimum of 3 years of professional experience in ServiceNow designs and developments
Expertise in ServiceNow upgrades and API with complex integrations (REST, SOAP)
Proficiency in JavaScript for scripting within ServiceNow
Comprehensive understanding of ITSM, CMDB, Service Portal, Request Management
ITIL certification is preferred
ServiceNow certificates are preferred
Benefits
Compensation, benefits, and resources for an inclusive culture
Medical, dental, and vision care
Support for working families, including backup dependent care
Adoption assistance, infertility coverage, family building support
Behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs and professional development resources
Opportunities for mentorship programs, employee resource groups, and volunteer activities
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