Hybrid Regional Director, Customer Success & Business Development

Posted 18 minutes ago

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About the role

  • Senior position driving customer success and revenue retention across Europe for data solutions company. Executive engagement and strategic business development with military and government clients in EUCOM and NATO context.

Responsibilities

  • Serve as the executive owner for all European customer relationships
  • Ensure successful delivery and measurable mission impact across all regional contracts and programs
  • Build and maintain trusted advisor relationships with senior military, intelligence, and government leaders
  • Lead strategic account reviews demonstrating operational value and mission outcomes
  • Drive customer adoption, operational integration, and long-term expansion of Atreides solutions
  • Provide executive oversight and escalation support for regional Program Managers
  • Identify and proactively address delivery risks, customer concerns, or operational gaps to protect contract performance and long-term retention
  • Own regional revenue performance across all European accounts
  • Ensure contract renewals, option year execution, and long-term program growth
  • Identify and shape expansion opportunities within existing customer portfolios
  • Develop strategies to expand Atreides’ presence within EUCOM, NATO organizations, and allied defense institutions
  • Support capture strategy, opportunity shaping, and proposal development for new opportunities
  • Serve as Atreides’ senior regional representative at NATO engagements, multinational conferences, and strategic forums
  • Leverage EUCOM and NATO experience to strengthen alliance-level partnerships
  • Act as a bridge between customer operational requirements and Atreides’ product and data capabilities

Requirements

  • Minimum 15 years of military or equivalent government experience
  • Senior leadership experience in Intelligence, Special Operations, Security Cooperation, or related national security domains
  • Extensive operational experience in the EUCOM theater
  • Demonstrated liaison experience with multinational or interagency partners
  • Program management experience executing large government contracts or leading complex organizations
  • Experience managing organizations, programs, or operations with significant personnel and financial responsibility
  • Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance or eligibility to obtain and maintain one

Benefits

  • None specified

Job title

Regional Director, Customer Success & Business Development

Job type

Experience level

Lead

Salary

$180,000 - $220,000 per year

Degree requirement

High School Diploma

Tech skills

Location requirements

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