Senior position driving customer success and revenue retention across Europe for data solutions company. Executive engagement and strategic business development with military and government clients in EUCOM and NATO context.
Responsibilities
Serve as the executive owner for all European customer relationships
Ensure successful delivery and measurable mission impact across all regional contracts and programs
Build and maintain trusted advisor relationships with senior military, intelligence, and government leaders
Lead strategic account reviews demonstrating operational value and mission outcomes
Drive customer adoption, operational integration, and long-term expansion of Atreides solutions
Provide executive oversight and escalation support for regional Program Managers
Identify and proactively address delivery risks, customer concerns, or operational gaps to protect contract performance and long-term retention
Own regional revenue performance across all European accounts
Ensure contract renewals, option year execution, and long-term program growth
Identify and shape expansion opportunities within existing customer portfolios
Develop strategies to expand Atreides’ presence within EUCOM, NATO organizations, and allied defense institutions
Support capture strategy, opportunity shaping, and proposal development for new opportunities
Serve as Atreides’ senior regional representative at NATO engagements, multinational conferences, and strategic forums
Leverage EUCOM and NATO experience to strengthen alliance-level partnerships
Act as a bridge between customer operational requirements and Atreides’ product and data capabilities
Requirements
Minimum 15 years of military or equivalent government experience
Senior leadership experience in Intelligence, Special Operations, Security Cooperation, or related national security domains
Extensive operational experience in the EUCOM theater
Demonstrated liaison experience with multinational or interagency partners
Program management experience executing large government contracts or leading complex organizations
Experience managing organizations, programs, or operations with significant personnel and financial responsibility
Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance or eligibility to obtain and maintain one
Benefits
None specified
Job title
Regional Director, Customer Success & Business Development
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