Commercial Development Manager responsible for driving high - level collaborations in life sciences. Managing commercial operations and elevating Life Sciences position with key academic and biotech institutions.
About the role
- Major Incident Manager coordinating and managing Major Incident Management processes globally. Supporting incident resolution and compliance with SLAs in a digital transformation environment.
Responsibilities
- Execution of Major Incident Management process tasks in adherence with global and local requirements.
- Coordination and management of Major Incident Management process activities across the global factory and with external suppliers to agree global and local SLAs.
- Escalation of risks and issues to the (Major) Incident Management Regional/GBU Process Owner.
- Supporting Major Incident Management reporting (KPIs and customer SLAs).
- Assists the Major Incident Management Global and Regional/GBU Process Owners in driving Service management best-practice and ITIL process standardization.
- Assist the Major Incident Management Global and Regional/GBU Process Owners in ensuring consistent end-to-end application of the Major Incident Management process across their account(s).
- Assist the Major Incident Management Global and Regional/GBU Process Owner in identifying and planning for Major Incident Management process improvement projects.
- Drive implementation of standard execution of the Major Incident Management process.
- Assist the Major Incident Management Global and Regional/GBU Process Owners in driving cross-account process standardization.
- Assist the Major Incident Management Global and Regional/GBU Process Owners in standardization to enable offshore targets.
Requirements
- 5+ years of experience ServiceNow, XMatters and Everbridge.
- Availability to work 12 hours shifts at night (7 pm EST to 7 am EST)
Benefits
- Wellbeing programs & work-life balance - integration and passion sharing events.
- Opportunities for professional growth and career advancement.
- Remote and hybrid working possibilities.
- Benefits platform –culture, shopping, sport, etc.
- Continuous learning programs and online courses.
- Possibility to participate to charity and eco initiatives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Gerente de Condomínio gerenciando operações e finanças de condomínios. Facilitando comunicação entre síndico e moradores na Sell Administradora.
Channel Manager responsible for partner recruitment and ecosystem development for N2JSoft's SaaS fintech solutions in Germany. Collaborating with Sales and Marketing to drive partner - led go - to - market strategies.
Channel Manager responsible for recruiting partners in Italy for a B2B SaaS fintech. Working remotely with local travel to build a strong partner ecosystem.
Gerente de Condomínio Jr em São Paulo gerenciando operações, finanças e manutenção de condomínio. Atuando como ponte entre síndico, equipe e moradores com foco em qualidade.
Channel Manager responsible for recruiting and managing partnerships in the travel segment for N2JSoft. Engaging with agencies, ERP providers, and accounting firms to strengthen the partner ecosystem.
Senior Manager overseeing benefits and leave of absence programs at Golden Hippo. Leading strategy and administration while ensuring employee support and compliance across U.S. states.
Development Manager overseeing donor cultivation and fundraising strategies for the IRC in Kansas. Responsible for achieving financial goals and managing a team in a nonprofit setting.
Lead market intelligence and analytics at Banco Mercantil in Belo Horizonte, focusing on client value and predictive modeling.
Gerente Nacional de Unidade de Negócios conduzindo a estratégia do segmento Aves na MCassab. Responsável por crescimento sustentável e desenvolvimento comercial no setor avícola.