Sales Development Representative responsible for qualifying inbound leads at Sitemate. Engaging with prospects through phone calls, emails, and chat for SaaS solutions.
About the role
- Sales Development Representative creating pipeline growth in payer market at athenahealth. Engaging payer organizations to transform healthcare with innovative solutions.
Responsibilities
- Conduct targeted outreach to payer organizations through tailored emails and calls aligned with payer structure and strategy.
- Research payer organizations to understand their markets, provider networks, and strategic priorities before engagement.
- Engage payer executives and operational leaders with consultative messaging that uncovers workflow inefficiencies
- Manage and maintain accurate records in Salesforce, ensuring clean notes, strong handoffs, and pipeline hygiene.
- Collaborate cross-functionally with sales, product, and provider teams to align messaging and strategy.
- Handle objections professionally, particularly around existing solutions or provider-side focus, to advance conversations.
- Support sales team initiatives by providing market insights and feedback from payer interactions.
- Assist in refining outreach messaging based on engagement data and payer feedback.
- Participate in team meetings and training sessions to deepen healthcare and payer knowledge.
- Contribute to the development of sales collateral tailored to payer audiences.
- Monitor industry trends and regulatory changes impacting payer priorities.
- Help coordinate events or webinars targeting payer audiences.
- Support administrative tasks related to sales development activities as needed.
Requirements
- 1 to 2 years of experience in sales, healthcare, or related fields
- Demonstrated understanding of payer operations including claims, prior authorization, eligibility, remittance, and value-based care basics
- Familiarity with payer pain points such as administrative burden, provider abrasion, data accuracy, and interoperability challenges
- Comfort with healthcare acronyms and workflows to engage in credible, consultative conversations
- Strong communication skills with the ability to engage executive-level payer leaders
- Experience or aptitude for targeted prospecting, account research, and objection handling
- Proficiency with CRM tools, preferably Salesforce, and a data-driven approach to sales development.
- Ability to work in a hybrid environment based in Boston, Austin, or Atlanta
Benefits
- health and financial benefits
- commuter support
- employee assistance programs
- tuition assistance
- employee resource groups
- collaborative workspaces
- flexibility for better work-life balance
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