Account Manager driving retention and expansion revenue for small businesses at Apollo.io. Responsible for managing relationships and ensuring customer success across a portfolio of accounts.
Responsibilities
Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.
Negotiate a high volume of renewals (~10) each month within your book of business.
Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.
Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per week.
Consistently create 3x pipeline month over month.
Achieve and exceed monthly and quarterly quotas
Capable of time management and accountable to own your schedule to structure your day and accomplish - running initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings.
Confident handling objections with a prospect on a call.
Requirements
Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (<200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)
Top performer in your current role.
Proven track record of consistently meeting targets, min of 3 trailing quarters
Experience using strong consultative selling skills & sales process in their day to day.
Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
Coachable— loves to learn, receive feedback, and improve their skills.
Must be willing to be in office 3 days per week
Benefits
equity; company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year
flex PTO and parental leave
employee assistance program and wellbeing benefits
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