Hybrid Learning and Development Specialist

at Ameriprise Financial Services, LLC

• Job title: Learning and Development Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $71,300 - $98,100 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Learning and Development Specialist coordinating learning programs and enhancing learner experiences at Ameriprise Financial. Engaging stakeholders to ensure alignment of content and execution of development initiatives.

Responsibilities

• Own the end-to-end delivery of workforce development programs and targeted development initiatives.
• This includes coordinating program logistics such as scheduling, participant registration, and deployment of training materials.
• The role is responsible for maintaining and updating the enterprise learning calendar for all workforce development activities and facilitating live and virtual learning sessions, as well as supporting social learning cohorts.
• Partner closely with instructional designers and program leads to ensure alignment of content and delivery.
• Prepare and distributes program communications, marketing collateral, and stakeholder updates, and actively participates in team meetings, project huddles, and development planning sessions to ensure seamless execution and collaboration.
• Gathers learner feedback and monitors program effectiveness to identify opportunities for improvement.
• Based on insights and data, the role recommends enhancements to improve learner experience and program outcomes, ensuring that offerings remain relevant and impactful.
• Support marketing and branding of enterprise learning programs through internal channels and help drive learner engagement and adoption of enterprise learning solutions.

Requirements

• Bachelor's degree or equivalent years' of relevant experience
• 3-5 years' of experience
• Experience facilitating live and virtual learning sessions.
• Knowledge of adult learning principles and workforce development practices.
• Experience supporting enterprise-level learning initiatives.
• Strong project management skills, including organization, attention to detail, understanding priorities, and communicating up/down stream.
• Proven ability to work well with business partners and determine resources required to meet business line program objectives.
• Excellent written and verbal communication skills.
• Overall technical/system proficiency in Microsoft Office 365, SharePoint, and Copilot

Benefits

• vacation time
• sick time
• 401(k)
• health, dental and life insurances