Enrollment Learning and Development Partner at WGU designing and evaluating training programs for enrollment staff. Collaborating with experts and providing data - driven insights for continuous improvement.
About the role
- EHR Site Specialist focused on training and supporting Epic end users in healthcare settings. Enhancing user experience and system effectiveness through innovative training solutions.
Responsibilities
- The EHR Site Specialist interacts directly with Epic end users to identify issues, knowledge gaps and potential improvements with the use of Epic.
- Provides training, coaching and guidance on best use techniques and improves ability to use system through coaching and identifying inhibitors to understanding how to use Epic.
- Plans and designs learning experiences and uses expertise in communities of practice, to deliver a variety of training interventions.
- Proposes innovative learning solutions, and pilots and implements the approved innovations.
- Works with group and market leadership to ensure maximum effective use of Epic system.
Requirements
- Associates Degree in Health Sciences, Education, or IT related field.
- Demonstrated experience in use of an EHR (at least 2 years working in a health care environment directly impacting patient care, IT or related services).
- Combination of post-secondary education and experience in lieu of a degree.
- Skill in active listening to accurately diagnose client issues.
- Problem solving and “can do” attitude.
- Strong customer service skills and ability to coach virtually and provide solutions to complicated learning challenges.
- Proven ability to manage multiple priorities.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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