Operations and Quality Specialist at PPLM ensuring quality standards and efficient operations in health centers. Collaborating with clinical and administrative teams while managing multiple projects in a hybrid work model.
About the role
- Inbound Customer Service Agent at All Star Auto Parts handling sales and support calls. Responsible for providing great customer service and managing incoming inquiries from clients.
Responsibilities
- Provide exceptional customer service
- Manage incoming phone calls with existing clients
- Handle client invoices and credits
- Interact with production team to ensure order accuracy
- Maintain and build upon existing relationships with vendors
Requirements
- Strong verbal and written email communication skills
- Minimum of 2 years of customer service experience, including excellent follow through
- Proficiency with Microsoft Office and email
- Must be able to multi-task and use multiple platforms and systems for verifying part accuracy, internal communication and customer follow-up
- Comfortable in a fast-paced Call Center environment with high volume of calls
- Must be able to work in a team environment
- Proactive and customer-focused approach
- Must have reliable transportation and be able to commute to the Orlando site as required
- Must be able to commit to your assigned schedule with minimal absences and be present onsite 100% during training
- Must have the ability to work in a Call Center environment where frequent interruptions may occur.
- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations
Benefits
- Competitive pay with bonus
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Paid Company Holidays
- 401K
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
TD
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