Administrative Assistant managing data entry and communications within a hybrid work environment. Requires bilingual skills in French and English and supports team functions at Alight.
Responsibilities
Entering and maintaining accurate and timely data-entry updates to all company logs and the internal participant database
Monitoring and responding to mail and email daily, and follow-up appropriately
Partnering with client and colleague contacts on various tasks to gather or confirm information to meet deadlines appropriately
Overseeing mail records, imaging, and print and fulfilment services for clients
Ensuring adherence to quality assurance standards
Contributing to team development and project success
Working within a team environment to accomplish department goals
Acting as a back-up during team PTO’s including familiarity with team’s daily functions (i.e., billing, invoicing, intake claim establishment, etc.)
Requirements
Demonstrate high level of oral and written communication skills
Work hybrid with 2-3 days expected in the Toronto office location
This role also requires French/English bilingual
Able to think strategically, prioritize tasks, and execute with attention to detail
Demonstrate good judgment, professionalism, and the ability to handle confidential information
Maintain a dedicated focus on delivering exceptional customer service, with candidates being attentive, responsive, and committed to meeting customer needs
Able to work independently and demonstrate resourcefulness
Have proficient skills in Microsoft Word, Excel, PowerPoint and Outlook
Benefits
Options include a variety of health coverage options
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