Administrative Assistant supporting the Business and Relationship Management Latin America group in São Paulo. Coordinating marketing events, managing business files, and providing customer service support.
About the role
- Administrative Assistant managing data entry and communications within a hybrid work environment. Requires bilingual skills in French and English and supports team functions at Alight.
Responsibilities
- Entering and maintaining accurate and timely data-entry updates to all company logs and the internal participant database
- Monitoring and responding to mail and email daily, and follow-up appropriately
- Partnering with client and colleague contacts on various tasks to gather or confirm information to meet deadlines appropriately
- Overseeing mail records, imaging, and print and fulfilment services for clients
- Ensuring adherence to quality assurance standards
- Contributing to team development and project success
- Working within a team environment to accomplish department goals
- Acting as a back-up during team PTO’s including familiarity with team’s daily functions (i.e., billing, invoicing, intake claim establishment, etc.)
Requirements
- Demonstrate high level of oral and written communication skills
- Work hybrid with 2-3 days expected in the Toronto office location
- This role also requires French/English bilingual
- Able to think strategically, prioritize tasks, and execute with attention to detail
- Demonstrate good judgment, professionalism, and the ability to handle confidential information
- Maintain a dedicated focus on delivering exceptional customer service, with candidates being attentive, responsive, and committed to meeting customer needs
- Able to work independently and demonstrate resourcefulness
- Have proficient skills in Microsoft Word, Excel, PowerPoint and Outlook
Benefits
- Options include a variety of health coverage options
- Wellbeing and support programs
- Retirement plans
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Continuing education and training
- Several voluntary benefit options
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