Client Success Manager ensuring campaign success through key account management and strong client relationships in digital marketing. Working with platforms like Snapchat for effective advertising solutions.
Responsibilities
Deliver sales targets through key account management.
Provide your clients with optimisations and recommendations to ensure campaign success using insights and campaign reporting to build your recommendations.
Determine short- and long-range sales revenue plans and track progress closely via account management, optimisations and upsells.
Represent Snapchat with a high level of integrity and knowledge, acting as an advisor to your clients and their media agencies.
Manage existing and develop new relations with clients and media agencies in person and virtually.
Strong internal collaboration skills working with your peer’s support teams such as measurement, creative strategy to deliver against client needs/goals.
Requirements
5+ years’ experience in digital, social or media agency.
Understanding of ad platforms such as Snapchat Ads Manager or similar.
Experience working closely with brands and agencies.
Demonstrated ability to consistently meet/surpass sales targets and generate revenues.
Strong analytical/insights abilities.
Excellent written and verbal communication skills, strong attention to detail, and good follow-through.
Ability to interact with a broad set of businesses and presenting both over the phone and in person.
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