Customer Success Manager at Daloopa ensuring buy - side clients achieve impactful outcomes. Building partnerships and collaborating with a global team to enhance customer experience.
About the role
- CRM Analyst focusing on engagement and profitability strategies, constructing new flows and optimizing campaigns within a multidisciplinary team.
Responsibilities
- Gerenciar e evoluir as réguas de comunicação dos canais físicos e digitais
- Estruturar monitoramento de resultados, indicadores de performance e controles de qualidade
- Construir e evoluir modelos de observability das comunicações
- Realizar analises de performance e gerar insights acionáveis para otimização das campanhas
- Planejar, executar e acompanhar testes
Requirements
- Conhecimento Salesforce
- Competências técnicas: AWS, SQL, Excel
- Perfil analítico
- Conhecimento em CRM
- Pacote Office
- Boa comunicação
- Facilidade relacionamento interpessoal
Benefits
- Formação continuada
- Reembolso parcial de cursos de graduação e pós-graduação
- Participação nos lucros
- Plano de saúde e odontológico
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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