Facility Solutions Manager managing B2B client relationships for City Wide Facility Solutions. Responsibilities include client retention, service strategy, and contractor management in New Jersey.
About the role
- Sales position at Alan focusing on client relations and account management in a hybrid setting across major French cities. Engage with high-level decision-makers to enhance health solutions.
Responsibilities
- Support prospects at every stage of the sales cycle and convert them into convinced Alan customers by collaborating with senior decision-makers: HR Directors (DRH), CFOs (DAF) and executives across all industries.
- Ensure the successful onboarding of new accounts and promote Alan’s positioning as a health partner to drive widespread adoption among employees and administrators.
- Analyze and present usage reports to clients during business reviews.
- Be responsible for cross-selling and up-selling across our portfolio to address clients’ needs and pain points, and renegotiate contracts to ensure both excellent value for our clients and sustainable profitability.
- Contribute to the development of our products and services by representing the voice of our customers in discussions with the Product teams.
Requirements
- For an Account Executive role: you have at least 3 years of experience managing the full sales cycle
- For an Account Manager role: you have at least 3 years of experience in a customer-facing role
- For a Key Account Manager role: you have at least 6 years of experience in a customer-facing role, with frequent interactions with C-levels
- You are fully fluent in French (C2+) and have advanced English
- You are highly organized, structured and empathetic
- You have the ability to influence, negotiate and manage complex deals
- You have a strong understanding of value levers in recurring-revenue business models
- You have a positive attitude and the ability to collaborate effectively within a team
- You are based in (or willing to relocate to) Paris, Bordeaux, Lyon or Marseille and will work in a hybrid setup
Benefits
- BSPCE for everyone.
- Flexible office spaces.
- All the tools you need.
- Flexible time-off policy and flexible working hours.
- Comprehensive health insurance — 100% coverage for you and your children, 90–100% for partners depending on your country (permanent contracts only).
- Commuter/transport benefits specific to each country.
- Learning and training opportunities.
- Personal development through coaching.
- Parental leave — extended parental leave for all new parents.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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