Relationship Manager responsible for key customer relationships and payment consulting in the gaming vertical. Joining Nuvei, a Canadian fintech transforming payment processing for businesses globally.
About the role
- Sales roles at Alan focusing on Account Executive, Account Manager, and Key Account Manager positions. Join a fast-growing company that helps people live healthier for longer.
Responsibilities
- Guide prospects through every stage of the sales cycle and convert them into convinced Alan customers, collaborating with senior decision-makers: HR Directors, CFOs and executives across all sectors.
- Full sales cycle from prospecting to contract signature
- Strategic account management: drive deals and manage key client relationships
- Deliver compelling product demonstrations and guide stakeholders through the evaluation process
- Ensure successful onboarding of new accounts and promote Alan's positioning as a health partner to drive widespread adoption among employees and administrators
- Analyze and present usage reports to clients during business reviews
- Be responsible for cross-sell / up-sell across our portfolio to address client needs and pain points, and renegotiate contracts to ensure both excellent value for our clients and sustainable profitability
- Contribute to the evolution of our products and services by representing the voice of our customers in discussions with Product teams.
Requirements
- For an Account Executive role: at least 3 years' experience managing the full sales cycle
- For an Account Manager role: at least 3 years' experience in a customer-facing position
- For a Key Account Manager role: at least 6 years' experience in a customer-facing position, with frequent interactions with C-level executives
- Full professional command of French (C2/native) and advanced English
- Highly organized, structured and empathetic
- Ability to influence, negotiate and manage complex deals
- Deep understanding of value levers in recurring revenue business models
- Positive attitude and strong team collaboration skills
- Based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz, and will work in a hybrid model
Benefits
- BSPCE (stock options) for everyone — generous equity packages in addition to base salary.
- Flexible offices: great office spaces at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz.
- All the tools you need: premium equipment — MacBook Pro, keyboard, laptop stand, monitor and noise-cancelling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Comprehensive health insurance — 100% coverage for you and your children, 90–100% coverage for partners depending on your country (permanent contracts only).
- Transport: country-specific commuting benefits.
- Learning and training opportunities: very flexible training policy, free books and budget to attend and speak at conferences when opportunities arise.
- Personal growth through coaching: at Alan coaching is not just a perk — it's at the heart of who we are. Every Alaner is paired with a dedicated coach from day one to help maximize impact, nurture engagement, and navigate Alan values to reach their full potential.
- Parental leave: extended parental leave for all new parents.
Job title
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