About the role

  • Account Manager at Becklar delivering exceptional customer service and technology training to dealers. Collaborating across departments to improve operational efficiency and dealer satisfaction.

Responsibilities

  • Work on a daily basis with the dealers to meet their needs
  • Gather data, information, and trends to create presentations
  • Drive process improvement to implement new procedures and technology
  • Work with various departments to isolate and correct any issues
  • Assist with procedure and protocol changes
  • Set up and deliver reports for dealer use
  • Assist with implementing new accounts
  • Test and integrate new devices
  • Provide excellent customer service at all times
  • Ensure that the dealer has a full understanding of the services
  • Set up regular meetings with the dealers
  • Travel to events and tradeshows as needed

Requirements

  • No discipline past a written warning
  • Bachelor's degree preferred
  • Strong interpersonal skills
  • Self-manage with moderate supervision
  • Solve problems effectively
  • Strong attention to detail
  • Ability to use a personal computer and software applications
  • Proactively and independently solve procedural and technical problems

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Technical Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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