Account Manager at Becklar delivering exceptional customer service and technology training to dealers. Collaborating across departments to improve operational efficiency and dealer satisfaction.
Responsibilities
Work on a daily basis with the dealers to meet their needs
Gather data, information, and trends to create presentations
Drive process improvement to implement new procedures and technology
Work with various departments to isolate and correct any issues
Assist with procedure and protocol changes
Set up and deliver reports for dealer use
Assist with implementing new accounts
Test and integrate new devices
Provide excellent customer service at all times
Ensure that the dealer has a full understanding of the services
Set up regular meetings with the dealers
Travel to events and tradeshows as needed
Requirements
No discipline past a written warning
Bachelor's degree preferred
Strong interpersonal skills
Self-manage with moderate supervision
Solve problems effectively
Strong attention to detail
Ability to use a personal computer and software applications
Proactively and independently solve procedural and technical problems
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