Account Manager in commercial insurance, managing client relationships and servicing accounts in construction sector. Working in hybrid environment supporting client coverage needs in Massachusetts.
Responsibilities
Develop and maintain client relationships and work with producers to ensure that all coverage and service needs are met.
Review and analyze commercial accounts and make appropriate coverage and limits recommendations to producers and clients as needed.
Assemble information and applications provided by producers to prepare new business submissions.
Assemble policy, coverage, and exposure information in conjunction with producers to prepare account submissions and market to carriers.
Prepare client proposals based on new and renewal quotations, providing the best value to meet clients’ coverage needs.
Review, verify accuracy, and prepare invoicing instructions for incoming policies and endorsements of assigned accounts.
Day-to-day processing of Workers’ Compensation and Commercial Auto policies, endorsements, and invoices, as well as Certificates of Insurance, will be handled primarily by Commercial Department support specialists.
Maintain data accuracy in the Agency Management System and its integrated Document Management System.
Review contract insurance specifications for insureds to assure compliance, amend coverage and limits as needed, and provide updated Certificates of Insurance to reflect any required changes.
Contribute to meeting agency production goals by assisting producers and providing superior customer service.
Requirements
Minimum of 3 years' experience in commercial insurance
Thorough knowledge of commercial lines coverages and markets
Experience working with construction accounts preferred
Experience with Microsoft Office and Applied Systems EPIC preferred
Excellent written and oral communication skills, well organized, ability to manage and prioritize multiple tasks, work well both independently and in a team environment
Benefits
Competitive compensation
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Company-paid Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP) and Calm App subscription
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Paid maternity leave, paid paternity leave, and fertility benefits
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