Onsite Part Time Sales Associate

Posted 2 days ago

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About the role

  • Part-time Sales Associate at the Google Store in San Diego. Engaging customers through product knowledge and brand enthusiasm.

Responsibilities

  • Meet and greet customers at entrance, listen to needs/interests and direct them appropriately
  • Build trust and authentic relationships with customers.
  • Educate visitors on features, functionality, and technical aspects of products.
  • Listen, acknowledge, and provide product solutions attributed to customer personal needs.
  • Be an expert in payment solutions and product onboarding including device switching.
  • Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.
  • Responsible for maintaining visual and inventory integrity of store displays.
  • Evangelize the brands products and services.
  • Lead engaging Community education programming and workshops.
  • Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products
  • Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs
  • Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence
  • Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally
  • Handle multiple consumers and tasks while maintaining composure and courteous customer service
  • Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight
  • Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience
  • Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues
  • Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale
  • Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust
  • Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected
  • Proven ability to work independently and in a team environment

Requirements

  • High School diploma or equivalent plus 2+ years of retail experience
  • Display effective communication and presentation skills, for one-on-one or group interactions, with an ability to capture attention of an audience
  • Ability to demonstrate effective decision-making skills, the ability to reason and take action in resolving problems while exhibiting professional sound judgment
  • Friendly and helpful, engaging in casual conversation with the consumer
  • Ability to understand and define the consumer specific needs and interests
  • Ability to promote excitement around the brands ownership, building consumer loyalty
  • Maintain knowledge of all the brands products in order to be a subject matter expert onsite – complete required training on current and upcoming products
  • Ensure all designated KPIs are met or exceeded, including product training requirements
  • Exhibit professional behaviors in daily interactions with consumers, peers, and management
  • Energetic and enthusiastic attitude and friendly, positive interpersonal communication skills
  • Ability to setup consumers' device based on their individual usage needs and interests
  • Ability to troubleshoot and resolve issues with consumer device software, features and functionality, with appropriate needs-assessment, listening skills and patience.
  • Ability to work 20 hours per week or more. Flexible to work any day of the week on a two-week rotating schedule. Occasionally work additional hours beyond normal schedule during peak workload demands.

Job title

Part Time Sales Associate

Job type

Experience level

JuniorMid level

Salary

$22 - $25 per hour

Degree requirement

High School Diploma

Tech skills

Location requirements

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