Client Relationship Manager managing regional account portfolios focusing on life and disability insurance. Supporting client needs, developing strategies, and driving business growth in hybrid work setting.
About the role
- Vendor Relations Manager responsible for partnering with Marketplace vendors to enhance reward exposure and member redemption experiences. Collaborating in a global environment with a focus on vendor performance and strategy.
Responsibilities
- Partnering with our Marketplace vendors to expand reward exposure and drive incremental revenue
- Delivering the best redemption experience for our members worldwide
- Supporting the selection and optimization of locally relevant rewards in our catalog
- Monitoring vendor performance and improving upon price targets for assigned vendor accounts
- Collaborating within a global, matrixed, and fast-paced environment
Requirements
- 5-7 years of experience in vendor management or category management.
- Proven track record of successful contract negotiations and strategic planning.
- Self-starter; acts with a sense of urgency, proven results and solution-oriented
- Strong leadership skills with the ability to mentor and develop team members.
- Exceptional analytical skills and proficiency with data analysis tools.
- Excellent communication and relationship management skills.
- Proficiency with CRMs such as Salesforce an asset
- Experience with using analytical tools (i.e., Microsoft Excel, Tableau) an asset.
- Bachelor’s degree preferred
- Fluency in Spanish an asset
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation to recharge, so you can bring your best
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (Linkedin Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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