Hybrid Client Relationship Manager, Employee Benefits

Posted 2 hours ago

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About the role

  • Client Relationship Manager managing regional account portfolios focusing on life and disability insurance. Supporting client needs, developing strategies, and driving business growth in hybrid work setting.

Responsibilities

  • Proactively support your clients through various interactions including stewardship meetings based on each customer’s needs
  • Develops and executes comprehensive book of business strategies consistent with organizational initiatives, profitability & persistence targets, segment requirements, and individual customer’s needs
  • Make recommendations for changing where appropriate
  • Keeps abreast of client's changing benefits/HR needs/corporate landscape
  • Identifies and coordinates annual enrollment activity/communication requirements
  • Actively supports Book of Business growth objectives by identifying and pursuing opportunities for new and/or increased lines of coverage in conjunction with the Regional Account Executive
  • Partners with Regional Account Executive to educate and develop relationships with Brokers and their staff
  • Drives the renewal process in collaboration with the Regional Account Executive and the Underwriter, engaging other business partners as appropriate
  • Primary liaison between customer, producer and internal partners to ensure customer needs are addressed, bringing in the right resources at the right time
  • Identifies opportunities for process improvement, for the benefit of individual customers and the broader customer base and acts as appropriate
  • Understand and effectively communicate basic underwriting principles, claims experience and pricing justifications to Producers and Customers

Requirements

  • A minimum of 2 years of Disability and Life Group Benefits experience
  • 4-year college degree preferred or equivalent work experience
  • As a condition of your employment, you must obtain and maintain the Group Life & Health license including Continuing Education requirements
  • Ability to facilitate meetings and/or present to groups of varying sizes
  • Proficient in MS Office, including Outlook, Word, Excel, & PowerPoint
  • Excellent verbal and written communication skills
  • Highly organized, detail oriented and able to manage multiple priorities at once
  • Ability to build rapport and develop/maintain strong relationships with internal/external partners
  • Ability to work independently
  • Demonstrates good leadership skills

Benefits

  • Other rewards may include short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Job title

Client Relationship Manager, Employee Benefits

Job type

Experience level

JuniorMid level

Salary

$80,000 - $120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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