Account Manager providing support to sales producers in developing new business opportunities and managing client renewals in commercial insurance. Engaging in marketing, proposals, and coverage negotiations.
HE
Hybrid Critical Account Manager, Networking
Posted 6 hours ago
About the role
- Critical Account Manager in HPE Networking's Global Service Organization. Leading collaboration efforts for customer satisfaction and business continuity.
Responsibilities
- Serve as the central point of contact between Sales, Engineering, Services, and the Customer.
- Own the communication strategy for all open issues, including status updates, progress reports, and risk mitigation planning.
- Schedule and facilitate regular calls with stakeholders, ensuring alignment and accountability.
- Manage the cadence and progress of issue resolution.
- Maintain detailed documentation and tracking using tools such as Salesforce, Jira, and internal ticketing systems.
- Create and deliver customer-facing presentations to report on issue status and service improvements.
- Support light program management responsibilities related to customer account recovery and strategic issue resolution.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field or equivalent work experience.
- Typically, 6+ years of customer facing service, engineering support or related delivery roles.
- Experience in Service/Technical Escalation Management a plus.
Benefits
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
- Personal & Professional Development: specific programs catered to helping you reach any career goals you have.
- Unconditional Inclusion: we make bold moves, together, and are a force for good.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Account Manager supporting clients with their surety bond needs for a global fintech leader. Collaborating with clients and teams to ensure accuracy in bond requests and relationships.
Account Manager managing onboarding and implementation for insurance groups at Acrisure. Collaborating with Sales and Client Services for successful account servicing.
Account Manager in fintech handling insurance accounts and client inquiries. Performing daily tasks related to policy services, claims support, and client communication with proactive service.
Account Manager providing service on assigned tasks for clients at Acrisure. Handling insurance marketing, sales, and client inquiries with a high level of organization.
Client Relationship Manager managing regional account portfolios focusing on life and disability insurance. Supporting client needs, developing strategies, and driving business growth in hybrid work setting.
Associate Relationship Manager at CIBC helping business clients with financial goals. Managing relationships and building community presence in Business Banking.
Key Account Manager responsible for enhancing market share and driving sales growth in automotive sectors across EMEA. Collaborating with internal teams and acting as a key liaison for prestigious accounts.
Supplier Account Manager at Applied Materials coordinating supplier strategies and resolving supply chain issues. Engaging with commodity strategies and leading supplier negotiations.
Principal role in driving strategic partnerships for Adobe's Digital Media business. Collaborating with cross - functional teams to meet critical business outcomes and partner success.